Background
High-net-worth consumers place significant importance on information such as "raw material origins," "production processes," and "quality inspections," expecting to verify products' "premium quality" and "eco-friendly attributes" through traceability. Meanwhile, luxury brands need to convey "brand value" and "exclusive experiences" during service interactions. Traditional anti-counterfeiting methods and customer service approaches no longer meet these demands. Thus, EP YAYING adopted RFID technology to achieve end-to-end quality traceability from production to point of sale, enhancing customer experience through personalized services.
Business Challenges
Building Trust: The high-end market is highly competitive, with low-cost counterfeits flooding the market. Customers often question product authenticity, making it challenging to establish sufficient trust.
Complex Traceability: Products involve intricate supply chain management, including multiple suppliers, advanced production techniques, and strict quality control processes. Traditional methods struggle to provide transparent and easily accessible full-chain information.
Service Differentiation: Luxury brands must convey unique brand culture and exclusive experiences during service. Traditional service models, reliant on manual memory and standardized procedures, fall short in delivering "personalized care" and "in-depth interaction" that customers expect.
Solution
One-Item-One-Code Quality Traceability
Each product is embedded with an RFID tag containing information such as production batch, fabric origin/weight, and quality inspection reports, enabling full-chain visibility to verify authenticity and quality assurance.
End-to-End Digitalization
During production, RFID tags are deeply integrated with the MES (Manufacturing Execution System), recording each item's processing steps, technical parameters, and inspection data in real time, ensuring "traceability for every procedure." During warehouse inbound and outbound processes, RFID tunnel readers re-verify to guarantee "consistency between products and order data."
Data-Driven Lean Management
The RFID system collects real-time product data across factories, warehouses, and stores, moving away from intuition-based decisions and improving inventory turnover efficiency.
Impact&Results
RFID tags achieve 100% product information binding
Quality traceability efficiency significantly improved
RFID Channel Machine verification increases inbound/outbound accuracy to over 99.9%
Order-product consistency errors reduced to minimal levels
Demand forecasting based on RFID data
Off-season product transfer speed enhanced
25 Years of Industry Expertise · RFID Digital Solutions
Focused on the Fashion Industry,
Serving 100+ Fashion Apparel and Footwear Brands