The recent G20 Summit in Hangzhou not only drew global attention to this vibrant city on the East China Sea but also underscored themes of innovation, openness, connectivity, and inclusivity. As the world rapidly evolves, the retail industry in China is undergoing a transformative revolution—one that demands adaptation or risks obsolescence.

On September 7, the C20 Innovation Summit, the first major post-G20 industry forum, convened at the Tangqi Radisson Resort in Hangzhou. Hosted by Century, with support from Intel and Hikvision, the event brought together nearly 100 industry leaders, including representatives from:

• China Chain Store & Franchise Association (CCFA)

• Alibaba

• Walmart

• Gap

• Suning

• Yonghui

• Auchaung

• New Hua Du

• Goodbaby

• Xiya

The summit aimed to decode retail trends, explore future directions, and leverage cutting-edge technologies to enhance operational efficiency and omnichannel competitiveness.

Opening Remarks

Shang Wei, Vice President of Century and General Manager of the Commercial Intelligence Division, delivered a warm welcome, expressing optimism about China’s retail future and setting the tone for collaborative innovation.

Industry Insights

• Peng Jianzhen, Deputy Secretary-General of CCFA, addressed retail transformation challenges, sharing success stories like:

• HeLi Community Supermarkets (Guizhou)

• Jin Haolai’s rural market expansion

• LeCity’s fresh produce revolution

• La Chapelle’s O2O model

• Zhu Quying, Vice President of Century, presented "Disruption, Innovation, and Beyond: How Retail Transforms Lives." Key takeaways:

• Technology drives retail, and data fuels transformation.

• The rise of Retail IoT will redefine store competitiveness.

• Century is spearheading industry standards for Retail IoT, partnering with Intel and Hikvision to build an open ecosystem for smart retail.

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Expert Perspectives

Speakers from Century’s Hong Kong subsidiary, Alibaba, Intel, and Hikvision explored:

• Multimedia and video technologies

• IoT applications

• Big data analytics

The C20 Summit achieved unprecedented consensus on China’s retail technology roadmap, setting a new benchmark for innovation. By fostering collaboration among brands, tech giants, and retailers, it has positioned China’s retail sector at the forefront of global advancements.

Century remains committed to pioneering Retail IoT solutions, ensuring the industry’s sustainable growth and competitiveness.

The future of retail is here—connected, intelligent, and limitless.